Our leadership team is dedicated to creating a thriving company culture that is passionate about transforming business through technology. We believe that providing excellent customer value begins by hiring smart, talented individuals and giving them the freedom to innovate and the tools and training to get the job done.
With more than 25 years of experience in manufacturing software and consulting, as CEO, Claude manages company operations. Prior to joining MCA in 2008, he co-founded Intrepa, was a co-founder of The Summit Group, and worked in the management services practice for Crowe. Claude sits on numerous Microsoft boards, providing leadership within the Microsoft channel.
David G. Durham
David leads corporate strategy, and oversees the finance, accounting and IT functions. With more than 20 years of financial and operational experience, the highlights of his career include being instrumental in over 50 mergers, and helping to grow Ciber from $80 Million to $1 Billion in annual revenue.
Will leads the strategic direction and business operations of the company’s CRM practice, and is a recognized thought leader in CRM and XRM for the oil & gas, manufacturing, and service-based industries. Prior to joining MCA Connect, he founded and sold two companies – SalesMetrix and Enterlogix.
David is responsible for managing our sales team as they assist clients through the services and application evaluation process. He was deeply involved in helping MCA Connect build intellectual property like EnergyCONNECT, that allows our clients to get results faster. Prior to joining MCA Connect, he built a reputation for sales excellence, while working for other Dynamics Partners and for Microsoft Canada.
Doug leads companies (including ours) through the strategic planning process. With more than 25 years of manufacturing ERP and consulting experience, he finds innovative ways for companies to use ERP systems to drive operational excellence. He is an APICS member and holds CPIM and CIRM designations.
Douglas C. Hatfield
Douglas has spent more than 25 years managing successful ERP and CRM projects for manufacturing companies. He has extensive experience with business process improvement and supply chain management. Prior to joining MCA Connect, Douglas served as the CEO at a management consulting firm.
Instrumental in the founding of MCA Connect, Mike is responsible for solution architecture and business process alignment for ERP clients. Mike has more than 25 years of experience in manufacturing systems - MRP, MES, PLM and ERP. He is a huge evangelist for the Microsoft Dynamics platform, and an invaluable resource when it comes to production planning, scheduling and configuration.
Steve is the service delivery leader for our business transformation, Dynamics 365 for Operations and Business Analytics practice areas. With over 20 years of experience in management consulting, today Steve is primarily responsible for defining our delivery approach and ensuring our consulting and implementation teams have the tools and training to consistently deliver innovative solutions that create high customer satisfaction ratings.
Ready to transform your business through technology? Have a question about MCA Connect or the products we use? Please leave us a message, and one of our team members will get back to you shortly with more information.