CRM News

November 14, 2017

Automotive Manufacturers Sell More with a Better Bid Response System

Do you want to win more bids? You need a better bid response system. Without a strong automotive manufacturing bid response system in place, your team is going to be…

November 7, 2017

Why Field Service Automation Software is Essential

Field service automation software used to be a ‘nice to have’ option for manufacturing companies and professional service providers. Field service workers routinely showed up at job sites with a…

November 3, 2017

What do CFOs like about Dynamics 365?

CFOs are constantly balancing the company’s limitations of today with the possibilities of tomorrow. They look for hidden risks and ways to capitalize on unseized opportunities. With these priorities in…

October 31, 2017

3 Ways Engineers are Staying on Top of Auto Regulations

Automotive engineers involved in the sales process have a responsibility to ensure that your automotive supply company stays on top of the latest regulations. Changes in regulations often drive design…

October 10, 2017

Is a CRM Upgrade Right for You?

If you’re still running CRM on-premise, Microsoft has made a Dynamics 365 on-premise version available that might better fit your business needs. Should you upgrade Microsoft Dynamics CRM 2016 to…

September 11, 2017

Even old-school CFOs are demanding modern manufacturing technology

“How do you achieve better profit margins?” That’s the bottom line question for every CFO. Your job is to make sure there’s enough money in the bank to keep operations…

September 1, 2017

5 Secrets to Improving Bid Responses for Auto Suppliers

Automotive supplier sales reps and engineers spend a lot of time responding to RFPs (Requests for Proposals). With so much time and energy going into formulating each response, what can…

July 27, 2017

Top 5 Engineering Auto Supply Trends

As the auto industry embraces brave new technology like driverless cars, what does that mean for auto suppliers? How is the engineering department being impacted? What trends will be embraced…

July 18, 2017

Do Microsoft Dynamics CRM and ERP go together like PB&J?

If you are already running a Microsoft ERP solution, like Microsoft Dynamics AX or Microsoft Dynamics 365 for Operations, wouldn’t it make sense to add customer relationship management (CRM) functionality?…

Managed Services
July 13, 2017

The 5 “AHA” Moments for Managed Services Customers

When customers first begin using MCA Connect Managed Services to get Microsoft Dynamics application support, they don’t always fully understand how managed services really works. Managed Services for Microsoft Dynamics...
June 6, 2017

ERP and CRM Systems Work Better Together

As a Microsoft Partner who has been selling both Microsoft Dynamics ERP and CRM systems for quite some time, it’s interesting that more of our customers don’t integrate their ERP…

April 19, 2017

Which Field Service Software is Right for You?

Enterprise field service software is surging in popularity – and for good reason.  It has proven to be an effective way to cut costs and create new revenue opportunities, increasing…

April 18, 2017

mcaConnect Achieves Microsoft’s Elite Partner Status

Microsoft awards global systems integrator with Gold Cloud Platform and Silver Data Platform Competencies DENVER–(BUSINESS WIRE)–mcaConnect is proud to announce achievement of two new Microsoft competencies: Gold Cloud Platform partner…

April 17, 2017

Why are you buying an ERP system?

No. Really. Why are you considering buying an ERP software solution? Is it because: 1.    You need to have SOMETHING to run your business: You need to have accounting…

Business Analytics
April 11, 2017

The trouble with data cubes

Data cubes are a vital part of today’s business analytics landscape. In geometry, a cube is 3-dimensional. In technology, data cubes can be multi-dimensional. Data cube technology allows users to slice-and-dice…

March 28, 2017

5 Rules for taming the wild CRM project

Do you have a CRM project that’s running wild? You’re not alone. Even with strong project management, clear communication and ongoing leadership, this “beast” must be continually tamed.  There are…

March 22, 2017

The 5 Things Every Automotive Supply Should Be Doing in 2017

Most of the automotive parts manufacturers we work with have a pretty efficient shop floor.  Lean manufacturing has its roots in the automotive industry and most OEMs and parts suppliers…

February 28, 2017

Using Microsoft Excel & Word Templates with Dynamics CRM

Using Microsoft Excel & Word Templates with Dynamics CRM Microsoft Dynamics CRM (recently rebranded as Dynamics 365 for Sales ) is a productivity powerhouse. When used by organizations to manage…