Do you offer self-service portals for your dealers and reps?
Portals can be a game-changer, allowing for faster collaboration, and secure anytime access to sales, service and marketing information.
Microsoft Dynamics CRM provides true channel collaboration outside of your firewall, to non-CRM users. These CRM portals are often used to provide your reps with:
- Access product data sheets and marketing collateral
- The ability to update sales activities
- Register new leads
- See parts in stock
- Get pricing information
- Understand product compatibility
- Open or update service tickets / work orders