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Operational Excellence

Overview

You probably know that your organization could be more nimble, streamline certain processes, or improve your customer’s experience.

Identifying and prioritizing your value creation opportunities is the core of what we do in our Operational Assessments. Before you begin your Microsoft Dynamics AX or Microsoft Dynamics CRM implementation, we work with your team to develop an ideal future state of operations.

Now as new products or processes are being introduced into our facilities, we only have to develop them once and roll them out across all locations. Before Microsoft Dynamics, we had to literally develop our processes seven different times. Today, our development teams are significantly streamlined. We can reuse our testing across factories, and any defects we find we can fix once and apply across the whole business in one big swoop.

Matt Griffiths, Dell

By combining qualitative reviews and quantitative analysis, we look for both near term and longer term ways to increase cash flow, reduce costs, sales and improve customer service.

Your operational assessment helps you build a stronger foundation for your ERP or CRM implementation, with future state enabled process flows that match up to your Dynamics AX or Dynamics CRM capabilities.  We also establish a calculated benefit that can validate the ROI of your successful business solutions endeavor.

With our framework of industry best practices and portfolio of tools and templates, you can easily document, analyze, and prioritize improvements toward optimizing your organization’s performance.  And because we also implement the software, we’ve built out these industry best practice solutions into our baseline Dynamics AX and Dynamics CRM solutions, which reduces time and cost in achieving your future state operations.

By combining qualitative reviews and quantitative analysis, we look for both near term and longer term ways to increase cash flow, reduce costs, sales and improve customer service.

We’ll begin by conducting an operational assessment to help you prioritize areas where you can build a stronger foundation for your ERP or CRM implementation. We also establish a calculated benefit that can validate the ROI of your successful business solutions endeavor. We look at areas like:

  • Concept to MarketGet a Value Assessment
  • Prospect to Quote
  • Order to Cash
  • Procure to Pay
  • Plan to Production
  • Pick to Ship
  • Post to Close
  • Hire to Retire
  • Project Accounting
  • Service Management
  • Quality Management

With our framework of industry best practices and portfolio of tools and templates, you can easily document, analyze, and prioritize improvements toward optimizing your organization’s performance. And because we also implement the software, we’ve built out these industry best practice solutions into our baseline Dynamics AX and Dynamics CRM solutions, which reduces time and cost in achieving your future state operations.

Benefits

  • Identify and prioritize value creation opportunities such as: improvements to cash position, inventory, payables and/or receivables; increase effectiveness in managing costs, throughput; enhancements to service delivery, on time delivery; or growth of revenue and brand value.
  • Eliminate manual processes and redundant activities;
  • Integrate business rules and workflows;
  • Build a scalable structure to accomplish more with fewer resources; and
  • Calculate ROI to measure the success of your business applications endeavor
Looking to drive strategic value through your software implementation?

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Keys to Driving Strategic Value Webinar