Strategic Services Professionals

Strategic Services

Strategic Services Professionals

We’re passionate about business transformation, manufacturing and operational excellence, and transforming companies’ processes and cultures with a focus on value creation and waste reduction.

We’re committed to learning, exploring new ideas, and staying at the leading edge.

We’re creative and thrive on initiating new ideas that stem from thinking beyond the norm.

MCA Connect Strategic Services is a team of experienced industry experts that helps clients accelerate past their competition. We partner with client stakeholders and guide them through significant transformative steps, redefining purpose, embarking on end-to-end digital transformation, building capability, and winning behaviors in our clients’ teams.

Business Transformation

The Business Transformation team is made up of seasoned veterans in business and application solutions. We work in an exciting, collaborative environment where engagements are frequently unique, and all members can leverage their abilities to create value for our clients and for MCA Connect.

From strategy to execution, our Business Transformation consultants thrive on transforming business operations to help our clients achieve their competitive potential. Every day we get to work with Microsoft tools, software, and techniques such as:

  • Microsoft Dynamics 365 Finance and Operations (F&O)/Dynamics AX
  • Microsoft Dynamics 365 Customer Engagement (CE)/Dynamics CRM
  • ERP systems design and their subsequent dependencies
  • Process documentation and analysis
  • Continuous Improvement
  • Lean manufacturing
  • Manufacturing and supply chain principles
  • Value-stream process area deep dive workshops
  • Process improvement methods

Operational Excellence (formerly Manufacturing Excellence)

Our Operational Excellence team partners with clients on their journey of continuous improvement and pursuit of excellence. Our team comes from diverse industry backgrounds and is a unique blend of business and technology skillsets.

Operational Excellence team members have the opportunity to:

  • Transform client competitiveness
  • Create new sources of economic value
  • Drive revenue growth
  • Increase productivity
  • Implement substantive change

We accomplish this by utilizing continuous improvement, Lean, and Six Sigma tool sets to analyze clients’ business strategies, assets, processes, and existing technologies. If you enjoy working with the following technologies, techniques, and protocols, then you’ve found your tribe at MCA Connect:

  • Operationalize business strategy
  • Develop strategic roadmaps that support business and operational transformation initiatives
  • Understanding of enterprise solutions
  • Lean manufacturing
  • Strategic business transformation
  • Operational Excellence
  • Six Sigma tools (i.e., SIPOC, Swim Lane Diagrams, etc.)
  • Continuous improvement tools and concepts
  • ERP production
  • ERP Master Planning
  • MRP
  • Adoption models

Workforce Adoption (formerly Change Management)

The MCA Connect Workforce Adoption team focuses on behavioral science to develop strategies and plans that guide people through transformational change. The team’s integrated approach engages all levels of a client’s organization to proactively gain alignment, foster engagement, discover resistance, solve people issues, and instill adoption through ownership.

Are you excited by the people side of change?

Do you love creating and supporting changes to business processes, systems and technology, and organization structures?

Is change management in your DNA?

If you answered yes to any of the above, then MCA Connect is the place for you! Our Workforce Adoption consultants thrive on creating and implementing change management strategies and plans that maximize employee adoption and minimize resistance. Our client projects give consultants the opportunity to work with the following tools, technologies, and strategies:

  • Change management strategies and plans
  • Organizational development
  • Leadership development experience
  • Change management principles, methodologies, and tools
  • Prosci ADKAR Model

All positions provide the flexibility of a virtual/home-based office, including a home office allowance, with up to 50% travel to client sites. If you prefer to be in an MCA Connect office, you have the option to move within commuting distance of one of our United States offices. We offer multiple opportunities for career progression in various tracks and paths within MCA Connect’s Learning and Career Development Programs.

Strategic Services

View Our Open Positions to Apply Now

Award-Winning Microsoft Partner

Since conception in 2002, MCA Connect has continuously achieved Microsoft Gold partner status with 6 Gold competencies.
In addition, we’ve been awarded several highly respected awards from Microsoft and received numerous accolades
for our industry achievements and demonstration of excellence.

Awward services partner of the year