Maria's Story - MCA Connect

Maria’s Story

Planes, Trains, and Automobiles

My journey at MCA Connect has been an amazing experience. When I initially applied for a position at MCA Connect, I had nearly 20 years of experience with Dynamics 365 F&O (formerly Dynamics AX), but my knowledge of the standard Dynamics AX processes was limited due to the extensively customized system I worked with. I received a call back from MCA Connect and they notified me that they were creating a program called “The Functional Center of Excellence,” which is essentially a crash course on Dynamics AX, consulting, and MCA Connect’s methodology. I thought to myself, this is a great opportunity, and I get paid to be trained! It doesn’t get any better than this.

I received a call to schedule my final interview in Denver just when Hurricane Irma was about to strike (I live in Florida). I ended up flying to Denver and Andrew Martin, who was interviewing me, was amazing. He told me immediately that I needed to go back home as soon as possible. So, he interviewed me, and then told me to take the next flight back home. I am happy to report I made it home and we dodged the hurricane, which was great. And then I was hired! I was ecstatic and had no idea what to expect. I had worked at my previous company for 20 years, and now I was starting a new job.

After completing the training and mentorship period, I went through the graduation testing session. Everyone in the program presents to their class to ensure we understand MCA Connect’s processes and methodology. I found myself traveling back to Denver for the testing and took a flight from Florida that had a layover in Atlanta, Georgia. But go figure, this happened to be the very day of the infamous Atlanta airport blackout. I was sitting on my plane for four hours, and when they finally let us off the plane at the Atlanta airport, there were no flights to Denver, and it was nine o’clock at night. This meant I was going to miss my final test for the FCoE. I had a million thoughts running through my head. What am I going to do now? Everyone will be waiting on me, and they could potentially let me go if I’m not there!

I called Kathy Lowe, one of the FCoE instructors, immediately. At this point the blackout was all over the news, so she was aware of the situation. My conversation with Kathy the next few minutes included “I can take a train!” As well as, “I can rent a car and drive to Denver!” I was so desperate at this point I was willing to do anything. But Kathy simply replied, “Maria it’s a 24-hour drive from Atlanta to Denver, so you’re not going to make it even if you drive.” Oh. And then she told me that a train would take two days. What she said next left me speechless. She told me not to worry and to rent a car and drive home, since it was only a six-hour drive. She said that MCA Connect would accommodate me, and that I could take the test remotely over Skype tomorrow. Can you believe that? It was amazing, and I was so thankful because she really didn’t have to do that. I answered the questions the next day and gave my presentation, and officially graduated. I will never forget how well MCA Connect looked after me during my times in need. From that moment on, I knew I was so blessed to be a part of such an incredible company.

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