Organizational Planning Solutions, Upgrade Readiness - MCA Connect

Are You Ready for an Upgrade?

An Enterprise Resource Planning (ERP) system can revolutionize many types of business operating within a wealth of verticals. ERP platforms allow different systems to communicate, integrate, and scale as your business grows. There are many providers offering ERP systems and each of them have their benefits and drawbacks. For a quick understanding of the benefits you may be able to realize with an ERP implementation, take a look at our Manufacturing ERP infographic. While this guide focuses on the direct uses for the Manufacturing industry, many other types of businesses can and do benefit from ERP system implementation. These companies include, but are not limited to retailers, third-party logistics providers, healthcare, professional services, distribution, non-profits, and construction companies. With the expansion of the internet, cloud computing, machine learning, the Internet of Things and so much more happening with tech as we push into the 21st century, the access to these advanced ERP systems has become much easier to acquire.

Auditing readiness for an ERP upgrade can seem like a daunting task. If you feel like you’re caught in the technological dark ages, you’re not alone. Many companies make the assumption that an upgrade in technology is overwhelming and expensive, so they put off a technological overhaul that could change the future of their company. Many software companies, including Microsoft, continue to invest heavily in easy-to-use, innovative offerings which capitalize on digital transformation trends like SaaS and cloud computing. If you’re wondering if you’re ready for an ERP upgrade, take a look at our ERP Upgrade Readiness Assessment to see where your company stands.

Replace or Upgrade Your Software

Some CFOs can understand operational inefficiencies within their company, and have the knowledge and network to make an informed decision on how to move forward with a technology overhaul, but these are few and far between. As you search for an ERP provider, it is worth taking a few preliminary steps to see what the best course of action is for your specific situation.

ERP Implementation: Where to Start

There are two options for initiating an ERP implementation. Either you or your company are starting from scratch and are looking for an excellent partner to create and manage your ERP system with a ground up build, or you’ve got an existing ERP system you feel is dated, the functionality is lacking, or the systems are not integrating properly.  We have worked with each of the above examples as well as many others to ensure their ERP implementation goes as smoothly as possible.

Our business transformation team has worked through many cases and built custom implementation strategies with great success. We start with 20 questions which will allow us to better understand your business strategy and create an implementation strategy around these processes. Some questions we ask include:

  • What are the top 5 key performance indicators you need to measure to drive growth?
  • Which business areas must the new ERP system be able to manage?
  • What processes do you hope to eliminate?
  • What processes do you hope to automate?

Requirements and Inefficiencies

Auditing and understanding the areas which may complicate an ERP implementation can help things run more smoothly once you move to implement.

Upgrade Obstacles

If the data in your current reports is not lining up with reports for another team, it is worth it to fix these problems upon implementation. Viewing cost restrictions, resource implementation, and risks as an opportunity to improve can change your approach to the project all the way around. These direct changes can have an immediate positive impact on your bottom line.

Determining What is in Use

As you look to implement an upgraded ERP system, it is a good time to take a hard look at your current licenses and compare that with the ERP modules which are currently in use. Understanding the functionality and potential for each module can lead to not only success in implementation, but to a comprehensive understanding of the intended functionality of your software.

Business Processes & Functionality

Companies change over time. Maybe you offer twice as many products as you did when you originally implemented your (now outdated) ERP system. Maybe you’ve expanded to a new location requiring a different set of parameters. Maybe you are looking to expand into a new vertical in coming months or years.  All of these factors should be considered in an ERP implementation. Taking a moment to look from a top level perspective can shed some further light on the needs for your software system.

Policies, Procedures, & Documentation

Creating and implementing procedures related to company changes can help your software evolve as you do. Writing out and keeping track of business processes allows you to quickly implement changes without having to wait for other teams to catch up, or keeps you from dropping the ball altogether.

Workflow Analyzation

As with the business processes and procedural sections above, this is a great opportunity to audit operational efficiencies and inefficiencies in the form of workflow analysis. There is a good chance there are many processes which haven’t been audited in quite some time. Stepping back to understand where things can be improved will not only help your ERP implementation, but your overall business processes as well.

Organizational Readiness

The first internal step once you’ve decided to upgrade your ERP is to gain internal buy in. Many enterprise software projects fail because they don’t have full buy-in from the executive team. The mentality surrounding a software implementation must be developed around strategic initiatives which will provide direct value to a company in the form of efficiency, reporting, and accountability across many disciplines in the business. A fully prepared ERP software implementation project should have the following:

  • Ongoing executive involvement
  • Clear project goals that align with business goals
  • Adequate time, budget and resources
  • Plans to manage change
  • Ways to hold people accountable
  • Adoption of industry best practices

Before beginning, ensure the best people involved will have the time to commit to this project.