CRM News

CRM
January 9, 2018

Don’t Screw up your CRM Initiative – 7 Steps to Success

Customer relationship management projects (CRM) have a higher failure rate than other types of software implementation projects for several reasons: Project goals are not always clear The CRM software isn’t…

ERP
December 20, 2017

4 Tech Trends to Watch in 2018

It’s that time of year again, where everyone wants to know what the hottest technology trends will be in 2018. We see these four areas having the biggest impact for…

ERP
December 19, 2017

5 Questions Auto Supply CFOs Should Be Asking

As the CFO of an Automotive Supply company, your role is to be equally visionary and pragmatic. How will you build the business of tomorrow, while ensuring you have the…

CRM
December 19, 2017

Which Field Service Software is Right for You?

Enterprise field service software is surging in popularity – and for good reason.  It has proven to be an effective way to cut costs and create new revenue opportunities, increasing…

Managed Services
December 15, 2017

What happens after Dynamics 365 goes live?

The day you “go live” with your Dynamics 365 ERP or CRM system is a major milestone achievement, but it doesn’t mean your work is done. Companies have to choose…

Manufacturing
December 8, 2017

The Top 5 Automotive Trends for 2018

Big changes coming in 2018! Changes in consumer demand are trickling down to provide new opportunities for automotive suppliers. Some of the trends include: 1.  Autonomous / Self-Driving Cars As…

CRM
December 6, 2017

How Companies Use Field Service Automation to Get Ahead

Companies who’ve been around for decades are starting to see how field service automation can give them a big advantage over the standard work order and clipboard approach. Here are…

ERP
December 5, 2017

How Manufacturing CFOs are Preparing for 2018

What’s in store for 2018? Changes are ahead for the manufacturing industry, largely due to new technologies that are becoming more affordable, and provide significant strategic advantages. Some of the…

CRM
November 14, 2017

Automotive Manufacturers Sell More with a Better Bid Response System

Do you want to win more bids? You need a better bid response system. Without a strong automotive manufacturing bid response system in place, your team is going to be…

CRM
November 7, 2017

Why Field Service Automation Software is Essential

Field service automation software used to be a ‘nice to have’ option for manufacturing companies and professional service providers. Field service workers routinely showed up at job sites with a…

ERP
November 3, 2017

What do CFOs like about Dynamics 365?

CFOs are constantly balancing the company’s limitations of today with the possibilities of tomorrow. They look for hidden risks and ways to capitalize on unseized opportunities. With these priorities in…

Manufacturing
October 31, 2017

3 Ways Engineers are Staying on Top of Auto Regulations

Automotive engineers involved in the sales process have a responsibility to ensure that your automotive supply company stays on top of the latest regulations. Changes in regulations often drive design…

CRM
October 10, 2017

Is a CRM Upgrade Right for You?

If you’re still running CRM on-premise, Microsoft has made a Dynamics 365 on-premise version available that might better fit your business needs. Should you upgrade Microsoft Dynamics CRM 2016 to…

Manufacturing
September 11, 2017

Even old-school CFOs are demanding modern manufacturing technology

“How do you achieve better profit margins?” That’s the bottom line question for every CFO. Your job is to make sure there’s enough money in the bank to keep operations…

Manufacturing
September 1, 2017

5 Secrets to Improving Bid Responses for Auto Suppliers

Automotive supplier sales reps and engineers spend a lot of time responding to RFPs (Requests for Proposals). With so much time and energy going into formulating each response, what can…

ERP
July 27, 2017

Top 5 Engineering Auto Supply Trends

As the auto industry embraces brave new technology like driverless cars, what does that mean for auto suppliers? How is the engineering department being impacted? What trends will be embraced…

ERP
July 18, 2017

Do Microsoft Dynamics CRM and ERP go together like PB&J?

If you are already running a Microsoft ERP solution, like Microsoft Dynamics AX or Microsoft Dynamics 365 for Operations, wouldn’t it make sense to add customer relationship management (CRM) functionality?…

Managed Services
July 13, 2017

The 5 “AHA” Moments for Managed Services Customers

When customers first begin using MCA Connect Managed Services to get Microsoft Dynamics application support, they don’t always fully understand how managed services really works. Managed Services for Microsoft Dynamics...
CRM
June 6, 2017

ERP and CRM Systems Work Better Together

As a Microsoft Partner who has been selling both Microsoft Dynamics ERP and CRM systems for quite some time, it’s interesting that more of our customers don’t integrate their ERP…

CRM
April 18, 2017

MCA Connect Achieves Microsoft’s Elite Partner Status

Microsoft awards global systems integrator with Gold Cloud Platform and Silver Data Platform Competencies DENVER–(BUSINESS WIRE)–MCA Connect is proud to announce achievement of two new Microsoft competencies: Gold Cloud Platform…

ERP
April 17, 2017

Why are you buying an ERP system?

No. Really. Why are you considering buying an ERP software solution? Is it because: 1.    You need to have SOMETHING to run your business: You need to have accounting…

IoT & Analytics
April 11, 2017

The trouble with data cubes

Data cubes are a vital part of today’s business analytics landscape. In geometry, a cube is 3-dimensional. In technology, data cubes can be multi-dimensional. Data cube technology allows users to slice-and-dice…

CRM
March 28, 2017

5 Rules for taming the wild CRM project

Do you have a CRM project that’s running wild? You’re not alone. Even with strong project management, clear communication and ongoing leadership, this “beast” must be continually tamed.  There are…

Manufacturing
March 22, 2017

The 5 Things Every Automotive Supply Should Be Doing in 2017

Most of the automotive parts manufacturers we work with have a pretty efficient shop floor.  Lean manufacturing has its roots in the automotive industry and most OEMs and parts suppliers…

CRM
February 28, 2017

Using Microsoft Excel & Word Templates with Dynamics CRM

Using Microsoft Excel & Word Templates with Dynamics CRM Microsoft Dynamics CRM (recently rebranded as Dynamics 365 for Sales ) is a productivity powerhouse. When used by organizations to manage…

CRM
February 15, 2017

Using security roles to cut Dynamics AX 2012 licensing costs

Microsoft Dynamics AX 2012 offers four license types: Enterprise Functional Task Self-Serve The enterprise license offers the most functionality, so that license is priced at the highest tier.  Tier levels…

CRM
September 16, 2016

How to Deploy a Dynamics CRM Update Rollup

Microsoft regularly releases CRM Update Rollups (also sometimes referred to as service packs) to keep Microsoft Dynamics CRM running smoothly. These CRM Update Rollups fix known issues, provide enhancements and…

CRM
September 9, 2016

Healthy CRM. Healthy Business.

Are you regularly performing health checks on your Microsoft Dynamics CRM application?Wait…What’s a CRM health check? A CRM health check is more than just the installation of the CRM Rollup…

CRM
April 6, 2016

To Go Online or to Go On-Premise, That is the Question

If your organization is considering using Microsoft Dynamics CRM it is important to determine which hosting option is best for your business. Microsoft offers businesses flexibility to choose from two…

CRM
December 22, 2015

Convergence EMEA and Dynamics CRM 2016

November 2015 brought mcaConnect’s international team to the city of Barcelona to attend the annual Microsoft Convergence conference. The event has changed in some ways – from what used to…

CRM
November 23, 2015

Using SAP ERP with Microsoft Dynamics CRM

Companies running SAP as their back office system can use Microsoft Dynamics CRM for their marketing, sales and service functions – and get the best of both worlds. mcaConnect’s SAP-Dynamics...
CRM
November 23, 2015

Using SAP ERP with Microsoft Dynamics CRM

Companies running SAP as their back office system can use Microsoft Dynamics CRM for their marketing, sales and service functions – and get the best of both worlds. mcaConnect’s SAP-Dynamics...
CRM
September 29, 2015

Streamline the Quoting Process With Time-Saving Automations

Preparing requests for proposals (RFPs) and quotes often takes more time than you may have available. Finding the data needed to prepare accurate quotes, collaborating with colleagues on responses, and…

CRM
August 21, 2015

Squeezing the Most Value from Your CRM Consulting Team

Your CRM consulting team wants you to get exceptional results from your CRM implementation. The dream project is where everyone in the company is eager to start using the solution…

CRM
August 19, 2015

Manufacturers Can Boost Sales, Service, & Marketing With Modern Technology

The manufacturing industry is fast paced and highly competitive. In order to compete effectively, manufacturers need to have the support of a team of experts, as well as cutting-edge technology, to…

CRM
July 15, 2015

The Sizzle That Sells CRM Internally

The difference between a good product and a great solution is not just quality of the technology, but how you present and market the solution internally. Today’s enterprise CRM users…

News
April 9, 2014

mcaConnect, LLC and SalesMetrix, Inc. Agree to Combine

CRM
September 12, 2013

Dynamics CRM 2013: Release Preview Guide

This official guide from the Microsoft team takes you under the covers of the upcoming major release of Dynamics CRM 2013 with its new re-imagined user experience that includes native…

CRM
September 11, 2013

Dynamics CRM 2013: Upgrade Process

This fall, Microsoft will be releasing version 2013 of Dynamics CRM, code-named Orion. A new version means brand new features aimed at improving every aspect of the application. In this…

CRM
September 11, 2013

Dynamics CRM 2013: User Experience

This fall, Microsoft will be releasing version 2013 of Dynamics CRM, code-named Orion. A new version means brand new features aimed at improving every aspect of the application. In this…

CRM
September 11, 2013

Dynamics CRM 2013: New Functionality

This fall, Microsoft will be releasing version 2013 of Dynamics CRM, code-named Orion. A new version means brand new features aimed at improving every aspect of the application. In this…

CRM
September 11, 2013

Dynamics CRM 2013: Technical Improvements

This fall, Microsoft will be releasing version 2013 of Dynamics CRM, code-named Orion. A new version means brand new features aimed at improving every aspect of the application. In this…