SAP and CRM Connector: CloudCONNECT

Seamlessly Integrate Your Systems

Are you running SAP at the corporate level but wanting something more manageable for your sales team to run day-to-day pipeline and forecasts?

Many organizations run SAP for their ERP system to manage their finance and operations but choose the ease and flexibility of Microsoft Dynamics 365 for Customer Engagement (CRM) to manage the customer-facing aspects of their business. If this seems like a fit for your situation, our custom SAP and CRM connector may be the answer you are looking for.

How We Help

MCA Connect has built an integration tool called CloudCONNECT to seamlessly pass data between the two systems.

CloudCONNECT integrates systems down to the transactional level for quotes, opportunities and sales. CloudCONNECT also enables you to easily convert sales quotes from Dynamics into SAP orders for processing and production without having to use middleware.

The Result

  • Hours and errors saved by reducing duplicate data entry
  • Easily converted complex quotes from CRM into SAP
  • Displayed SAP invoices inside of Dynamics (if desired)
  • Accelerated quote generation process
  • Customized quote submittals with terms & conditions

CloudCONNECT

CloudCONNECT is an SAP to Dynamics CRM integration tool that maps fields between the two systems and governs when records are updated in SAP.

Information typically synced:

  • Customer records
  • Material masters
  • Quotes
  • Pricing
  • Orders
  • Invoices
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Leveraging CloudCONNECT, Clients Achieve:

Better Insight

CloudCONNECT allows you to increase customer satisfaction through the buyer’s journey while providing full visibility.

Easy Integration

This connector allows you to maintain the Dynamics 365 for Customer Engagement/CRM capabilities while continuing to use your SAP platform.

Reduced IT Administration

Microsoft’s familiar look and feel makes it easy for your customer-facing staff in sales and marketing to learn the system.

Why MCA Connect?

MCA Connect has long been recognized as a leading CRM partner by Microsoft, winning multiple awards and consistently delivering innovative solutions that save companies millions of dollars.

A key differentiator in working with MCA Connect to implement your modern CRM solution is our tight industry focus, but wide set of service offerings. Our deep knowledge of both the product and the industry enables us to find hidden opportunities only made possible through things like IoT devices, predictive analytics, and lean manufacturing.

Our team of consultants have the skills and experience to work in complex business environments with evolving needs. Whether you need to streamline your sales processes across many business lines, improve your customer experience or simply need a more agile customer engagement solution, you can trust that we deliver innovative solutions with exceptional results.

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Customer Success

“With Microsoft Dynamics CRM, we have the tools we need to match and potentially surpass our competitors in terms of customer satisfaction.”

Sebastien Chambert, GM of Business Operations

Yokogawa

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“We’ve been so impressed by MCA Connect’s knowledge of Dynamics – and of our business. Over the past 5 years, we’ve worked with multiple people and they’ve all been amazing.”

Codi Nichols, Project Lead

Thermon

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“MCA Connect has been a great resource and technology partner.”

Eric Paladino

AmerCareRoyal

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