CRM

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11 Jul: Your Post-Implementation Dynamics Support Needs

Whether you finished your Microsoft Dynamics implementation last week or 5 years ago keeping your software running smoothly is essential to keeping your business running smoothly. We put together this guide to help you re-imagine how you’d like your systems, people and processes to be supported post “go live”.

8 Ways Manufacturers Can Leverage CRM (9)

11 Jul: Comparison: Microsoft vs. Other CRM Solutions

You have options when it comes to choosing a CRM platform – all with unique solution pros and cons. This Comparison Guide will help you compare the strengths of Microsoft Dynamics 365 for Customer Engagement against other CRM solutions. The objective of this guide isn’t to tell you which solution is the “best”, but instead which solution may be the right fit for your organization.

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11 Jul: Managed Services Support vs. MCA Advantage

Is your organization receiving emergency break-fix support for Microsoft Dynamics, but wanting more? Our unlimited support offering, MCA Advantage, helps organizations improve performance metrics, stabilize IT budgets, extend support resources, optimize Microsoft environment, and explore different technologies. View this guide to see how MCA Advantage differs from traditional break-fix managed services support.

8 Ways Manufacturers Can Leverage CRM (23)

11 Jul: CRM Comparison Guide

When it comes to CRM software, there are numerous reputable services out there. This Comparison Guide looks at the strengths of Dynamics 365 for Customer Engagement vs. Dynamics CRM which can help you figure out which platform works best for your company and your employees.

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09 Jul: 8 Big Risks in ERP & CRM Projects

When you purchase enterprise technology, such as Dynamics 365, you are making a major business investment – one that poses various risks. Read what we’ve learned from collectively working on thousands of implementations and how to reduce risks with an integrated organizational change management (OCM) plan.

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09 Jul: 5 Keys to Unlocking Implementation Value

Over 50% of ERP / CRM projects are deemed a failure. Typically, NOT because the implementation itself failed but because the project failed to make significant difference in the company’s business operations and profitability. This guide can help if you are planning to implement new software.