What’s the Difference Between Copilot Studio and Azure AI Studio?
AI is transforming manufacturing, from predictive maintenance that reduces costly downtime to autonomous robots handling repetitive tasks. With 77% of large manufacturers deploying AI for key operations like supply chain automation and equipment monitoring, you must embrace AI to streamline processes and remain competitive.
Microsoft Copilot Studio and Azure AI Studio can help, but how do you know which one to use and when? Let’s dive into the differences between the two and explore how Copilot Studio and Azure AI Studio each benefits manufacturers.
What is Microsoft Copilot Studio?
Formerly known as Microsoft Power Virtual Agents, Copilot Studio is a low-code tool that uses AI to create copilots, or intelligent assistants. These copilots, also known as chatbots, can automate tasks, provide insights, and interact with users in a conversational manner.
Copilot Studio allows you to deploy, or publish, copilots across various platforms and channels to connect with your customers. These platforms may include Dynamics 365, Microsoft 365, websites, mobile apps, and Microsoft Teams.
How Copilot Studio helps manufacturers
- Improve customer service and response times with personalized recommendations and AI-powered chatbots, all based on a centralized knowledge base.
- Provide real-time order status updates to customers through AI-powered chatbots.
- Assist maintenance teams with equipment diagnostics and repair instructions.
- Enhance customer support with AI that responds to inquiries about products, delivery, and service issues.
- Onboard and train employees with conversational AI that answers questions and guides them through processes.
- Summarize sales meetings and automate follow-ups for the sales team.
- Provide immediate and accurate answers to questions about corporate policies by creating a chatbot that can understand and respond to natural language queries.
What is Azure AI Studio?
Azure AI Studio is a cloud-based platform designed for data scientists, machine learning engineers, and developers to build, train, and deploy AI models.
Azure AI Studio can do nearly everything Microsoft Copilot Studio can, but as a platform rather than a low-code tool. Because of that, most use cases for Copilot Studio also apply to Azure AI Studio. The difference is that manufacturers can use Azure AI Studio to manage both traditional AI and machine learning as well as generative AI solutions.
How Azure AI Studio helps manufacturers
- Reduce downtime and costs by developing models to predict equipment failures and schedule maintenance proactively.
- Increase forecast accuracy through AI prediction.
- Identify defects and ensure product quality with AI-powered inspection systems.
- Uncover inefficiencies and optimize processes for improved productivity and cost-effectiveness by analyzing manufacturing data.
When should manufacturers use Copilot Studio vs. Azure AI Studio?
Manufacturers seeking conversational AI for customer interactions or automation in common business workflows will find Copilot Studio more approachable and faster to implement. Azure AI Studio, on the other hand, is a more powerful and flexible platform for advanced AI development.
Copilot Studio only supports chatbots. Azure Studio supports all AI initiatives.
Microsoft Copilot Studio is best for augmented Copilot solutions or custom-built Copilot.
You can use it to:
- Add custom data to first-party copilots using Copilot connectors.
- Build custom chatbot solutions on your data.
Azure AI Studio is best for custom-built AI solutions.
You can use it to:
- Integrate Azure AI into your applications
- Build specialized AI apps for specific customer use cases
- Update existing applications with new generative AI capabilities
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Want to know more?
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Contact us today to schedule time with our experts to learn about manufacturing use cases for Copilot Studio and Azure AI Studio and how MCA Connect can help.
