Microsoft Dynamics 365 for Project Service Automation

Profit From Your Projects

Customer-facing projects can become complicated by lack of communication, unclear expectations, a geographically dispersed team or unrealistic deadlines. You must connect with the customer and set the right expectations to ensure success.

With the right project service software solution, you can easily and successfully manage projects from beginning to end, starting with resourcing and task management, all the way to invoicing and everything in between.

The Solution

Microsoft Dynamics 365 for Project Service Automation delivers a cloud-based project management solution that keeps each step of your project moving forward, and each employee working productively. Build trusted customer relationships by delivering exceptional project experiences on-time and under budget through intelligent and intuitive resources.

Manage your projects with confidence by using a predictable and customer-centric delivery model. Drive innovation with an application that’s easy to tailor, extend and connect to other apps and services you already use.

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End-to-End Project Service Starts Here

Microsoft Dynamics 365 for Project Service helps organizations manage the entire lifecycle of projects, serving as a single system or engagement for sales, delivery, resourcing and billing activities.



Profit from Your Projects

Build trusted customer relationships by delivering outstanding project experiences. Dynamics 365 for Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.

Optimize Your Resources

Enable intelligent and relevant skills-based assignments with real-time visibility to resources using a unified scheduling engine. Allow consultants and sub-contractors to update their skills profile and apply directly for relevant projects.

Forecast Project Profitability

Prioritize deals based on a unified sales management dashboard that brings together product and project-based opportunities. Engage directly with customers on quotes, project scope, and resource requirements through a secure portal.


  • Opportunity tracking
  • Resource plans
  • Project quotations
  • Time entry and approvals
  • Project and contract setup
  • Project analytics
  • Client billing
  • Resource scheduling
  • Project budgets
  • Expense entry and approvals

Why MCA Connect & Microsoft?

Microsoft is leading the digital transformation revolution and has invested billions of dollars in building a worldwide cloud computing infrastructure. When you combine Microsoft software with MCA Connect’s expertise, your technology becomes a strategic asset that sets you apart from competition.

As a project-based company ourselves, MCA Connect will guide you through the implementation process. We’ll help you improve collaboration internally with suppliers and customers, gain a complete view into client relationships, create profitable relationships through intelligent automation, and respond quickly – even proactively based on real-time insights.

Client Success

“MCA Connect feels like part of our team. Their consultants are great at what they do, very professional and organized, but also warm and friendly. That personal connection makes a big difference because we work together so closely.”

Codi Nichols, Project Lead


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“Dynamics 365 has everything we need to create enterprise visibility and achieve our business vision.”

Eric Paladino


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“With Microsoft Dynamics CRM, we have the tools we need to match and potentially surpass our competitors in terms of customer satisfaction.”

Sebastien Chambert, GM of Business Operations


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