
Win wire

MICROSOFT CONFIDENTIAL
SOLUTION

Dynamics 365 Finance & Supply Chain Management
INDUSTRY

Discrete Manufacturing
SEGMENT

SMC West
At a Glance
CHALLENGE
Dynamics 365 implementation with another partner failed to show expected progress
MICROSOFT SOLUTIONS
Dynamics 365 Finance and Supply Chain Management
Their challenge
Campbell Scientific designs and manufactures instruments that help countries better prepare for and mitigate extreme climate events.
The high-tech electronics manufacturer was implementing Dynamics 365 Finance and Supply Chain Management with another partner but was concerned about the lack of progress. This, along with the partner’s lack of manufacturing expertise, persuaded Campbell Scientific to look elsewhere.
An independent consultant recommended MCA Connect evaluate the implementation status based on our successful implementation track record and industry experience. In doing so, we discovered Campbell Scientific had accomplished significantly less than they thought.
Impressed by our global experience, manufacturing expertise, and understanding of their manufacturing part number requirements, Campbell Scientific transferred the project to MCA Connect. Known for our ERP rescue experience, we’ve now completed nearly 30 implementation rescues.
Our solution
Global deployment of Dynamics 365 Finance and Supply Chain Management via our targeted implementation methodology and rescue expertise.
Expected results
Through our strategic methodology, we’ll help Campbell Scientific fully realize the expected benefits of their Microsoft investment. The rescue also helped maintain the company’s annual Dynamics 365 license revenue of $230k. With Microsoft and MCA Connect, Campbell Scientific expects to:
- Improve inventory turns by at least 20%
- Increase annual revenue by 15%
- Improve revenue per full-time employee by 10%
- Achieve 95% on-time shipments
As a result of this win, Juniper Systems (SMC West), a subsidiary of Campbell Scientific, also plans to implement Dynamics 365 Finance and Supply Chain Management. These opportunities open the door for additional Microsoft investments, including Dynamics 365 licensing and ACR with our proprietary Inspire Platform™ for modern manufacturing intelligence.
MICROSOFT RECOGNITION
Thanks to Microsoft’s Joanna Smith for her support throughout this deal.