Dynamics 365 Resources & Other Information - MCA Connect

Resource Center



Microsoft Dynamics 365 for Customer Engagement: What is it?


Dynamics 365 for Customer Engagement refers to the applications that deliver a unified customer experience from initial contact through the sales process and into service and support. Learn more about this suite of applications in our guide.


Webinar & Demo: How to Quickly Add a Portal to Your CE/CDS Environment


Tyler Page, a Solution Architect here at MCA Connect discusses and demos how to quickly add a portal to your CE/CDS environment! We are proud to share that this was 1 of 7 MCA Connect sessions at the 2019 User Group Summit.

IoT & Analytics

MCA Power Solutions

Data Sheet

MCA Connect’s Power Solutions leverage Microsoft Power Apps to build web applications that can manage a singular process or even be used as a cost-effective vertical application. View our data sheet to learn more about this solution.

Field Service

Quiz: Are You Ready for Connected Field Service?


Connected Field Service is quickly replacing traditional field service, saving companies time and money. Most companies are aware of the benefits of Connected Field Service, but are unsure of how to get started or whether or not they’re mature enough for the solution. Take this 5 minute survey to better understand your organization’s readiness for Connected Field Service.

Field Service

Top 10 Benefits of Field Service Software

Data Sheet

Field Service software can help service based, manufacturing and energy companies manage their resources and time so that their service becomes a profit center. View the top 10 benefits of implementing and utilizing Field Service software in your business.


Guide to Upgrading Your Manufacturing ERP


There is a lot that goes into upgrading an ERP system, especially in the manufacturing industry. Our guide lays out the journey for you so it is easy to understand from a high level. We cover topics like, where to begin with an ERP implementation, how to develop and execute an upgrade strategy, how to properly train employees, and so much more.

IoT & Analytics

Guide to Financial Planning & Analysis


Financial Planning and Analysis is a business function that focuses on creating corporate growth and profits by creating financial forecasts and analyzing past results. Our guide will help you understand how to use FP&A in your business and what benefits it can provide.


Webinar: Unlocking the Mystery and Enigma That is PPV


Senior Functional Consultant at MCA Connect, Ian Gorman, discusses ‘The Mystery and Enigma that is Purchase Price Variance (PPV)’ in our recorded webinar. We are proud to say Ian’s presentation was also 1 of 7 MCA Connect sessions at the User Group Summit 2019.


Your Guide to Tailored Energy ERP Solutions: Accounting for the Complexity of the Oil & Gas Industry


A tailored Energy ERP solution can help navigate your company through inefficient processes and will help you reduce administrative overhead and optimize operations for greater profit margins. Learn more about the benefits in our guide.

Client Success

“We’ve been so impressed by MCA Connect’s knowledge of the system – and of our business. Over the past 5 years, we’ve worked with multiple people from MCA Connect and they’ve all been amazing.”

Codi Nichols, Project Lead



“MCA Connect was instrumental in helping us value-stream our business. They know Lean Manufacturing and they know Dynamics.”

Bill Battershell, CFO

Rochester Gauges


“MCA Connect has been a great resource and technology partner”

Eric Paladino



“MCA Connect offers in-depth ERP experience and automotive industry experience. They showed us how Microsoft Dynamics provides a greater range of capabilities and more flexibility than SAP.”

Al Alvarez, GM

Cataler North America