Their challenge

Marvin Windows is a Midwest manufacturing powerhouse, with over 7,000 employees and eight manufacturing locations. While their products are known for quality and craftsmanship, their operations were hindered by a decades-old ERP system that struggled to keep up with their ambitious growth plans.   

Marvin needed a system that could scale with their plans to expand plants and distribution centers while improving their ability to deliver accurate, real-time information to customers. This wasn’t just about upgrading technology; it was about enhancing customer experience and building a platform for sustainable growth. In a few words, Marvin needed manufacturing modernization.

When Marvin set out to find the right partner for their enterprise platform transformation, they were looking for more than just technical and industry expertise. They needed a partner that aligned with their values: a family-owned business that prioritizes people and relationships. MCA Connect checked all of the boxes.

Marvin Windows – A leading manufacturer of precision-engineered windows and doors. With over 100 years of history and 7,000+ employees across multiple manufacturing locations, Marvin serves the residential, commercial, and remodeling industries worldwide, setting the gold standard for quality and innovation in the window and door industry.  

Our solution

MCA Connect collaborated closely with Microsoft and Marvin’s leadership to understand their unique challenges and vision. We showed Marvin how Dynamics 365 combined with our lean manufacturing principles could transform their operations, all while staying true to their culture.  

What set us apart? Trust. Marvin appreciated our people-first approach and how we truly listened to their needs. When they asked, we responded with clear advice and practical solutions that made a real difference. 

Here’s how we made it happen: 

• Modernization through Dynamics 365: Migrating Marvin’s outdated ERP system to Dynamics 365 Finance, Supply Chain, and Intelligent Order Management, enabling real-time insights and improved operational efficiency. 
• Lean Manufacturing Strategy: Implementing lean manufacturing principles to streamline operations, reduce waste, and boost productivity across all divisions. 
• System Simplification and Standardization: Consolidating and simplifying Marvin’s processes to create a unified, scalable system that will support growth and drive consistency across plants and divisions. 
• Cultural Alignment: Prioritizing Marvin’s people-first values by fostering a collaborative relationship that emphasizes listening, understanding, and delivering. 

“MCA Connect’s industry expertise in lean manufacturing is above and beyond every other partner in the market. They pair that knowledge with technology in a way that no other partner currently does.” – Joe Hintzen, Sales Director, Business Applications at Microsoft.  

Hear more from Joe on how MCA Connect’s lean manufacturing expertise helped secure the deal.

Results

With MCA Connect’s expertise and the power of Dynamics 365, Marvin Windows will be equipped to: 

• Enhance customer experience: Delivering accurate, real-time information to customers, improving satisfaction, and building trust. 
• Streamline operations: Eliminating outdated processes and inefficiencies to save time and reduce costs. 
• Support growth and scalability: Establishing a flexible platform to enable expansion of plants and distribution centers. 
• Increase profitability: Leveraging data-driven insights to optimize operations and decision-making. 

This transformation will position Marvin for long-term success, aligning their operational excellence with their century-long legacy of craftsmanship. 

Marvin is poised to extend Dynamics 365 functionality across additional process areas, including configure-to-cash and load-to-deliver, further enhancing their ability to scale while maintaining their commitment to quality and customer satisfaction.  

And the cherry on top? This collaboration solidified a five-year, $10 million D365 licensing deal and solid partnership that ensures Marvin, Microsoft, and MCA Connect will continue to innovate and grow together.