Microsoft Dynamics 365

We Believe in Microsoft Dynamics 365

Microsoft Dynamics 365 breaks down the silos and unifies CRM and ERP capabilities into applications that work seamlessly together in the cloud. Start with intelligent applications like sales, customer service, field service, operations, financials, marketing, and project service automation, and add applications as your business grows. Powered by data and intelligence, Dynamics 365 will help you empower your employees, engage customers, optimize operations, and digitally transform your business.

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Next-Generation Suite of Intelligent Applications

Finance & Operations

Dynamics 365 for Finance and Operations delivers enterprise ERP capabilities within a single, cloud-based business application. Now, key operational and financial processes are all seamlessly connected.

Sales

Empower your sales team with the insights they need to close more deals, faster. With the digital intelligence and productivity tools provided by Dynamics 365 for Sales, you can easily turn relationships into revenue.

Customer Service

Turn simple interactions into life-long relationships by offering a seamless customer service experience, resulting in improved customer satisfaction with Dynamics 365 for Customer Service.

Field Service

Dynamics 365 for Field Service is a complete field service management solution that includes service locations, service agreements, customer sets, and more to improve productivity and customer satisfaction.

Project Service Automation

Dynamic 365 for Project Service Automation delivers a cloud-based project management application that keeps each step of the project progressing, and each employee involved in the process working productively.

Marketing

Dynamics 365 for Marketing is a cloud-based marketing application that helps manage and guide your customers along the buyer’s journey through the sales process — from the first contact through to close.

Talent

Bring your human capital management to the cloud with Dynamics 365 for Talent for a mobile, employee-focused, strategic HR approach that helps you find and hire the right people and nurture success.

Why Microsoft?

Microsoft is leading the digital transformation revolution. They’ve invested billions of dollars in building a worldwide cloud computing infrastructure that enables modern business application solutions capable of replacing outdated legacy enterprise business systems.

When you combine Microsoft software with MCA Connect’s expertise, your technology becomes a strategic asset that will set you apart from your competition.

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Client Success

“MCA Connect has been a great resource and technology partner.”

Eric Paladino

AmerCareRoyal

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“When MCA Connect upgraded to Dynamics 365, we were astounded at how easy it was. 7-minute status update meetings. No panic after go-live. The internal team barely had to do anything; it all went so smoothly.”

Codi Nichols, Project Lead

Thermon

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“We’ve been impressed that such large-scale business processes have not been impeded at all by performance issues. The system purrs like a kitten.”

Lonn Bate, Director of Information Systems

CES Energy Solutions

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